Any application for a full-time course submitted after 16 June will be treated as a late application.
Health and Social Care
NCFE CACHE Level 2 Certificate in Understanding Tenant Support in Social Housing
- Course Type: Distance Learning
What can this course lead to?
On successful completion of this qualification, you could progress to:
- Level 2 Certificate in Equality and Diversity
- Level 2 Certificate in Understanding Domestic Abuse
Who is it for?
This qualification is designed for learners who want to improve their knowledge of the functions of housing associations and ways in which their tenants can be supported.
Over 4 million people in the UK live in social housing, and with some social housing tenants being at their most vulnerable, it’s important that anyone working in the sector has a sound understanding of the range of services provided by social housing, the issues that tenants might face, and how to correctly record and report any problems.
What is covered?
To be awarded the Level 2 Certificate in Understanding Tenant Support in Social Housing, learners are required to successfully complete 5 units:
- Unit 01 Introduction to the social housing sector
- Unit 02 Understand the principles of safeguarding and equality and diversity
- Unit 03 Understand mental and physical ill health
- Unit 04 Understand reasons for problematic behaviour
- Unit 05 Understand issues affecting isolated tenants
Frequently Asked Questions (FAQs)
You need to be aged 19 or over at the start of the current academic year to be able to enrol on one of our Distance Learning courses.
You will also need to be working at or above Level 1 in English.
We will assess your level of English before we enrol you onto the course and can signpost you to our Functional Skills English courses to upskill if necessary.
You can apply for a Distance Learning course at any time.
Once you have completed the online initial assessment, the Distance Learning team will enrol you onto our learning platform and you will be able to start straight away.
In order to meet the deadlines for each assessment, you should plan to spend at least 4-6 hours a week studying on your course.
Distance Learning courses can be studied from home, work, or any location you wish. They are designed for independent study, and you do not have to attend any sessions. However, your assigned assessors and the Distance Learning team will provide you with support and guidance throughout your course.
To ensure that you keep on track and meet your deadlines, it is suggested that you undertake at least 4-6 hours study per week. You will complete online assessments at regular intervals and the due dates for submission of your work are shown on the platform.
Your allocated assessor will mark your assessments and provide you with feedback and support. It is important that you demonstrate to your assessor that you have understood the question and applied your knowledge to the answers.
If your assessor feels you need to add more detail, they will support you with feedback and you will be able to add to your original answer and resubmit your work.
Start date: Rolling
Course Code
PJSXDL4AP-47
Location
Online
Duration
12 weeks
Fees
Fully funded
The support I received from my support worker and my teachers has helped me gain new skills and develop my knowledge and confidence.
Brandon Harris
Health and Social Care 1, 2 and 3
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0345 872 8722
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