A free, 5-week NCFE Level 2 Information, Advice or Guidance course for community volunteers and professionals. Build confidence to support young people who are NEET through the Youth Guarantee.
Help Young People Navigate Their Future
Become a Community Navigator and gain a recognised qualification that equips you to support young people who are not in education, employment or training (NEET) to move into a positive next step.
Free 5-week course
Starts Tuesday 20 January
Available face-to-face or online
What Is the Community Navigator Programme?
This is a Youth Guarantee–funded project focused on helping young people progress into education, employment or training.
The programme strengthens local support networks by training Community Navigators to provide practical, trusted information, advice and guidance (IAG) in places young people already use and feel comfortable in.
Who Is This Programme For?
For Young People
A friendly, supportive route to:
- Ask for help without judgement
- Explore education, training and employment options
- Build confidence and take a positive next step
For Community Navigators
A short, free qualification designed to:
- Build confidence when supporting young people
- Develop consistent, high-quality guidance skills
- Strengthen your ability to make a real local impact
Become a Community Navigator
If you’re already supporting young people through volunteering, community groups, support services, faith settings, sport, youth work, or frontline roles—this is for you. You don’t need formal qualifications, just a knowledgeable voice, listening well, and helping young people take practical next steps.
What you’ll gain
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Recognised qualification: NCFE Level 2 Certificate in Information, Advice or Guidance (IAG).
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Confidence and structure: improve how you signpost, explore options, and support decision-making.
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A stronger network: connect with other Navigators and local organisations.
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Real impact: help more young people move into education, apprenticeships training, work or other positive routes.
Community Navigator Course Outline:
- Qualification: NCFE Level 2 Information, Advice or Guidance
- Duration: 5 weeks
- When: Tuesday mornings (weekly for 5 weeks)
- Delivery: Face-to-face or online
- Entry requirements: No formal qualifications required. A good level of English is needed for written assessments.
- Location: JobSmart, Broadway Court, South Wing, Peterborough, PE1 1RP (or online)
Community Navigator FAQs
Yes – this course is funded through the Youth Guarantee project.
No – you can choose face-to-face at JobSmart or join online classes.
Tuesday mornings for 5 weeks, plus time to complete written assessments.
People already supporting young people in the community (volunteers, support workers, mentors, community staff).
Support for Young People (16-24)
If you’re not sure what to do next, you’re not alone. We can help you explore your options and find a next step that feels right—whether that’s college, training, apprenticeships, work, or support to build confidence and skills.
What to expect
- A supportive, judgement-free conversation
- Practical next steps (not just information)
- Help finding the right route, at your pace
