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Team Leading/Supervisor Apprenticeship (L3) Standard

WB3TLSA9A$

Type: Full Time

Subject: Business Administration, Management and Professional

Level:

Start Date: Please contact the Information Centre for start date information

Fee: Please contact the Information Centre for fee information

Course Length

13 months

Level

Level 3

Who is it for

APPLICATIONS FOR 2019/20 NOW OPEN!
If you already have an employer and wish to apply for the Apprenticeship Course Click Apply Now!


Do you enjoy working as part of a team?
Are you an existing team leader wanting to upskill and progress CPD?

A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. Team leaders will provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Anyone living in England, over 16 and not in full–time education can apply.

Interview Skills Assessment

All candidates will be invited to a pre interview and initial assessments in English and Maths with the Apprenticeship Recruitment Officers.

What will I need

Entry requirements of 5 GCSEs at grade C/4 and above including English and Maths. A suitable supportive employer who will guide you through your apprenticeship. Vacancies are advertised on our website – https://www.peterborough.ac.uk/apprenticeships/apprenticeship–vacancies/

What is covered

On this Apprenticeship you will learn the following skills:
•Team management principles – including team dynamics, motivation and managing resources and workloads
•Leadership techniques – including coaching, decision making, role modelling and managing change
•Performance management – including absence management, conducting appraisals, setting goals and objectives
•Relationship management – including negotiation and networking skills and customer and stakeholder management
•Communications – including active listening, chairing meetings, presentation and digital, verbal and written communication skills

Apprentices are expected to attend college 1 day a week as part of 20% off–the–job training. Additional off–the–job training hours are expected to be completed within the workplace.

How is the course assessed

End Point assessment is to be agreed with an external Independent Assessor

To include a knowledge test, structured competency based interview, submission of portfolio and professional discussion of CPD activity

What can this course lead to

On completion, Apprentices may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression. Potential job roles could include: Team Leader, Section Leader, Floor Manager, Helpdesk Manager, Trainee Supervisor or Team Co–ordinator.

Are there any additional costs

Learners may need to purchase uniform and/or equipment depending on the employer.

Other details

Reality check!
Working in a business environment, it is important that as an Apprentice you are professional both in your manner and dress, especially in a customer service role, where you may be the first person a customer talks to when they walk into the company. Some offices are based in industrial sites or business parks on the outskirts of Peterborough and you will need to think about how you will travel to work and the travel costs. An Apprentice will work on average 30 hours a week, this may vary throughout the year.

An employed status apprentice will:
• Earn a wage – the national minimum wage for apprentices is £3.90 an hour, although many apprentices earn more than this
• Get paid holidays
• Receive training

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